Shipping policy

Shipping Policy

Welcome to our shop! We want to make sure your new apparel arrives smoothly, no matter where you are in the world. Please read our shipping guidelines below to understand how we process, track, and deliver your orders.

Dispatch Timing & Pre-Orders
  • Standard Stock Items: All in-stock orders are processed and dispatched within 1 to 3 business days (excluding weekends and public holidays). You will receive a notification as soon as your package leaves our hands.
  • Pre-Order Items: If your order includes a pre-order item, it will ship on the specific date highlighted on the product page. Please note: If you purchase a standard stock item and a pre-order item together in the same transaction, your entire order will be held and shipped together on the pre-order dispatch date.
UK Delivery Estimates
All domestic orders are shipped from our UK facility.
  • Standard Shipping: Estimated delivery within 2 to 4 business days after dispatch.
International Delivery Estimates
We currently ship to selected international destinations shown at checkout. If your country is unavailable, we cannot accept an order to that destination.
  • Europe: Estimated delivery within 4 to 7 business days.
  • United States & Australia: Estimated delivery within 7 to 14 business days.
  • Singapore: Estimated delivery within 7 to 10 business days.
Tracking Your Order
Once your order has been dispatched, you will automatically receive a shipping confirmation email containing your tracking number and a link to trace your package. Please allow up to 24 hours for the tracking information to update on the courier's system.

International Duties, VAT & Customs (DDP)
Where available, estimated duties and import taxes are shown and collected at checkout. Charges depend on the destination, order value, product classification and country of origin. Where duties and taxes aren’t collected at checkout, the customer may be responsible for charges requested by local customs or the delivery carrier. We recommend reviewing the full checkout total before placing your order.

Unexpected Delays
While we do everything we can to meet our delivery windows, transport delays, customs checks, or extreme weather conditions can occasionally slow things down. If your package is taking longer than expected, please check your tracking link for live updates or reach out to our support team. We appreciate your patience!